Change Management Associates offers a full range of Operational Excellence and Business Improvement services. Since 1990, CMA has developed and delivered programs to enhance the skills and knowledge of organizations in the general subject of Operational Excellence. A specific list of services is provided below. You can click on any subject to find more detailed descriptions of available services
World Class / Lean Enterprise
Strategic Planning/Policy Deployment
Lean Manufacturing
Value Stream Mapping
Lean Office
Continuous Flow Manufacturing
Quick Changeover / Setup Reduction
Pull/Kanban Material Systems
5S / Workplace Organization
Kaizen Facilitation
Lean Product Development
Total Productive Maintenance (TPM)
A3 Problem Solving
Visual Management Systems
Quality Management
Continuous Process Improvement / Basic Quality Tools
Advanced Quality Tools (SPC, DOE, QFD)
Employee Involvement
Change Management
Team Building / Team Based Organizations
Facilitative / Lean Leadership
Performance Evaluation and Compensation Systems
New Hire Process
Improvement & Coaching Kata (University of Michigan approved instructor)
Training Within Industries (TWI) (TWI Institute certified instructor)
General
Project Management
Customer and Employee Surveys
Organizational Assessments
Each program can be tailored to meet the unique needs of each organization. Various modules can be selected to form a comprehensive curriculum to support an overall Organizational Development plan. Each program has an “application based” element that supports the learning process, and ensures a maximum return on an organization’s skills enhancement investment. It is this “learn by doing and succeeding” approach that has provided significant benefits to organizations in all industries.
Change Management Associates provides Train-the-Trainer services for all of the programs listed above. CMA will closely facilitate the development of internal personnel in any subject area so that they can deliver educational and facilitative services on their own in the future. CMA will transfer the requisite knowledge and skills via a carefully designed Train-the-Trainer program that includes application projects such as kaizen events, as well as one-on-one personal development. In this way, companies can reduce the dependency on external resources to drive their business improvement efforts.