Service Providers

This page lists our current service providers.

DREW LOCHER

Drew is currently  Managing Director for Change Management Associates. CMA provides  various Business Improvement Consulting and Organizational Development  services to industrial and service organizations. CMA will assist  organizations to successfully implement Systems and Quality Management principles  within their operations to improve business performance.

Since 1986, Drew has been  working to implement innovative Business Management strategies in a wide  spectrum of business environments. From 1986 to 1990 he worked to develop and  deliver Business Improvement programs for General Electric. During this time,  he had the opportunity to gain first hand experience in significant business  improvement initiatives throughout a large industrial and service  company.  In 1990, Drew left GE to form   CMA. CMA is a consortium of individuals who share a similar  business management and improvement vision. They are committed to seeing  innovative strategies implemented in all business environments. The CMA  approach is practical and application oriented – a ‘learn as you’re doing  and succeeding’ approach.

Since 2001, Drew has proudly been a faculty member of the Lean Enterprise Institute (LEI), the not-for-profit organization of the co-author of the landmark book “Lean Thinking”,  James P. Womack.  LEI is committed to educating organizations worldwide  in the concepts of Lean through its publications and workshops.  For more information check out the Lean Enterprise Institute Website.  He is an approved instructor for the University of Michigan’s Toyota Kata and Lean Leadership programs, as well as a TWI Institute certified Job Instruction (JI) instructor.

In 2004, Drew Locher  co-authored book titled, “The Complete Lean Enterprise – Value Stream Mapping  for Office and Administrative Processes”.    In April 2005, the book won the prestigious Shingo Prize for  Excellence in Manufacturing. He published “Value Stream Mapping for Lean  Development – a How-to Guide to Streamline Time to Market” in 2008.  His book “Lean Office &  Service Simplified: the Definitive How-to Guide” was a 2012 Shingo Prize recipient.  His latest book is titled “Unleashing the Power of 3P”.