The highly rated, redesigned University of Michigan Kata program is offered several times each year. Learn by doing using a simulation. Workshop covers both the Improvement and Coaching kata as well as deployment strategies. Hosted by Zingerman’s Mail Order (ZMO), attendees will have the opportunity to learn from the host’s real world experiences over the past several years of applying Kata. An opportunity to apply what was learned to ZMO’s processes is part of ‘Practitioner Day’ on the third day. Meet the author during an evening event on Day 1. Click here for more information.