This three-day workshop is based in Toyota Kata, and can help any organization ‘put the continuous into continuous improvement’. The first two days includes a simulation that provides attendees with an opportunity to practice both the Improvement and Coaching Kata. The third day will be held at Zingerman’s Mail Order, that has been practicing kata for ~5 years. Participants can learn directly from an organization that has deep experience in the topic. Go to the UM ISD website for more information.