Change Management Associates (CMA) offers a full range of Operational Excellence and Business Improvement services. Since 1990, CMA has developed and delivered programs to enhance the skills and knowledge of organizations in the general subject of Enterprise Excellence. Click “Services” on the menu bar for a complete list and descriptions.
CMA has provided Business Improvement and Organizational Development services to a diverse set of industries including, but not limited to:

Manufacturing, Transportation,  Distribution,  Healthcare,  Services

CMA has worked with companies involved in, but not limited to:

Financial Services,  Call Centers, Technical Support Centers,  Hospitals, Physician Practices, Precision and non-precision machining,  Injection and blow molding, thermal forming,  Heavy and light assembly,  Aerospace,  Pharmaceutical production and packaging,  Sheet and continuous web printing,  Foundry,  Automotive,  Construction products

Within the Manufacturing sector, CMA has helped companies achieve significant improvement results in: High and low volume Make-to-order and make-to-stock Repetitive and non-repetitive (i.e. job shop) Level and seasonal demand environments Configure-to-order and design-to-order FDA and DoD regulated companies. It is our diverse experience that provides a unique perspective and often results in creative solutions for the companies with whom we work. Annualized savings realized by these companies range from $200,000 to $4,000,000 (USD).

CMA also offers educational and training materials for each program that a company can use to deliver on its own in the future. CMA will transfer the requisite knowledge and skills via a carefully designed Train-the-Trainer program that includes application projects such as kaizen events, as well as one-on-one personal development. In this way, companies can reduce the dependency on external resources to drive their business improvement efforts. Click on “Products” menu for more information on available educational materials.


Announcement!! As a faculty member of the Lean Enterprise Institute (LEI) we can offer reduced rates to LEI workshops. Receive a special faculty discount when you use Promo Code Locher worth $100 for each workshop day. Click here for more information.


Have a question?? Having difficulty with the application of a particular Enterprise Excellence concept? Struggling with general ‘change management’ issues in your organization?  Please send us your question and we will respond to all reasonable requests within 48 hours.  Click here to go to a Contact Form or go to the ‘Contact’ page.